Pawan S Kulkarni, Chief Operating Officer - Customer Operations at Mahindra Comviva. CVS is a business focussed on enhancing Customer Lifetime Value and offers solutions for Customer Lifecycle Management in the telecom space. Pawan has diverse and rich experience of over 18 years in various domains including Telecom, Mobility and Analytics. Prior to taking up P&L responsibilities of the CVS business, he has held various leadership roles in Product Management, Delivery, Project Management in Comviva, Jataayu (now part of Comviva) and Pentasoft Technologies. He holds an engineering degree from the University of Karnataka (India) and a post graduate diploma in Management (Marketing & Finance).